I am VERY disappointed in the treatment I received today at Sandhills Oral & Maxillofacial Surgery office. We were told twice (over the phone and when checking in) that this was going to be a FREE consultation and that our insurance was in network. We ended up having to pay $90.00 out of pocket at the end of our appointment and they denied that they said it was a free consultation. My appointment was at 3:00 pm and I was not called back until 4:05pm and did not leave the office until 5pm. While the doctor I had my consultation with, Dr. Jelic, was fantastic, the ladies that work in the office were not very welcoming, and one, in particular, had a very nasty attitude. Cathy (or Kathy) in the billing corner was excessively rude. She was very sarcastic and was not helpful at all when we had questions about our payment and insurance coverage. This place has lost a patient, and I will be finding another office to have my surgery. This was a recommendation from my dentist, but I will also be sure to let him know about the poor treatment I received.

- Kayla Hair

There are good dentists and there are great dentists. Dr. Jones is beyond a great dentist, he's a great oral surgeon. When a local endodontist told me an implant was required, I asked for the name of who he would go to if he needed an implant. Since it was not a referral, he was reluctant but said there was only one - Dr. Gary Jones. My consultation appointment confirmed he was the surgeon for me. Friendly staff, conveniently located and a friendly person. He made me comfortable with his confident and reassuring manner, explaining the entire process in detail. Shortly after my consultation, I relocated to Charlotte. I chose to stay with Dr. Jones and make those 182 mile trips (each way) for the appointments. It was worth it. His job is finished and I couldn't be happier with the results.

- David F

Staff was very friendly and I appreciated Dr. Jones calling me the night after my surgery to check up on me and make sure I was doing ok. Also, I did not have a long wait time, which was nice that they could get me in and out!

- Marisa Moore

These are the best people in the business in North Carolina! Always extremely friendly and effective.

- AJ Casavant

Doctor Jerry Beaty took me in at the last minute and removed my wisdom teeth prior to a deployment overseas. Dr. Beaty said that he too was a veteran and understood so he kept the practice open so that I could deploy on time. I was very grateful to him for helping me out and doing such an outstanding job. Upon my return, I needed a dental implant so I returned to Sandhills Oral and Maxillofacial Surgery to see if they could help me again. That’s when I met Doctor Gary Jones. He explained what needed to be done in terms that I could understand. His in-depth explanation, coupled with his excellent sense of humor, actually made the experience enjoyable! I have returned several times to have the implant checked and found the staff to be helpful, efficient and very friendly. From check-in, through the procedures and even discussing payment options, I commend them all for displaying the highest degree of professionalism. Altogether, they made what could have been a dreadful experience very comfortable and pleasant. I highly recommend this practice to anyone who needs any type of oral surgery.

- Chuck Anderson