My dentist recommended that I have my wisdom teeth removed and referred me to an oral surgeon. I visited one and observed the high end office, but it's customer service was very low end. Their initial presentation and conversations were not welcoming and assumptive. On the other hand, the dentist was pleasant. Several internal warnings kept firing off. I've decided to go somewhere else. I also will let my primary dentist know of my experience as this can reflect on them, too. We all have choices. They chose to have low customer service Towards me and eliminated me as a customer aka income. I know money speaks in business and they won't be getting any of mine.

- Kay S

TERRIBLE!!! I WENT IN AND FILLED OUT THE DOCTOR FORM, TURNED IT AND WAITED FOR 2 HOURS AND A HALF TO GET SERVICE FOR SURGERY FOR MY BABY BOY. FIRST THING THE DOCTOR DR. GERALD W. BEATTY ASKED ME "ARE YOU HISPANIC"? "DO YOU KNOW ENGLISH 100%"? I SAID YES I WAS HISPANIC AND I WAS BEING HONEST THAT I KNEW ENGLISH 70%. THEN HE TOLD ME "I CAN'T DO SURGERY BECAUSE YOU DON'T KNOW ENGLISH 100%", THEN I SAID I HAVE TWO TEENAGERS THAT TALK ENGLISH PERFECTLY.ALSO HE SAID "I DON'T WANT TO WASTE MY TIME. NO, HE REFUSED TO DO SURGERY BECAUSE I COULDN'T TALK ENGLISH VERY WELL, AND HE WOULDN'T LET MY CHILDREN DO TRANSLATION. VERY RACIST HE STARED AT ME AND MY BOY LIKE BUGS. THIS IS NO DOCTOR. HAS ZERO RESPECT AT ALL. HIS STAFF WERE QUITE RUDE ALSO. I TOLD HIM I DROVE ABOUT 1 AND 30 MINUTESS JUST TO GET THIS SURGERY. YOU KNOW WHAT HE SAID? "FIND SOMEONE IN YOUR TOWN WHO IS HISPANIC TO HAVE THE SURGERY" VERY RUDE. I DO NOT, NEVER RECCOMMEND THIS DOCTOR TO ANY PEOPLE WHO DO NOT SPEAK ENGLISH VERY WELL AND WHO WANT TO GET TREATED LIKE TRASH. I DON'T THINK THIS IS FAIR AT ALL, AT ALL!! WE ARE ALL ALIKE AND I AM TIRED OF THIS. TERRIBLE STAFF AND EVERYTHING.

- Sofia Lara